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RΓΌcksendung von Paketen

Dear Sir or Madam,

You can return your parcel free of charge via the UPS portal: https://www.ups.com/track.

Please follow the steps below.

1) Prepare your parcel:

Please pack the items in a sturdy cardboard box and seal it properly.

2) Return label:

In the dispatch confirmation, which was sent to you by e-mail, as well as in the order history of your Habsburg account, you will find the UPS tracking number required for the return.

Now enter the number at β€˜https://www.ups.com/track’ or click directly on the tracking number listed in your e-mail.

At the bottom of the page that now opens, you will find the note β€˜Return This Package’

After specifying the reason for the return, you can print out the return label or save a QR code on your device for the return at the nearest UPS station.

3) Handover to UPS

Drop off the parcel at a UPS location near you.

If you encounter any problems during the return process, we will be happy to help you at office@habsburg.co.at.